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Now follow these steps:

1. First of all check if you have Extended Schemes for Customer Portal installed. If not do it first.
   
   

2. Fill this url with your parameters:
   {$baseUrl}/rest/prioritycp/1.0/cpconfig?projectId={$projectId}&serviceDeskId={$serviceDeskId}&requestTypeId={$requestTypeId}

   Example of localhost with two projects created in Jira, first project created in Jira Core and second with Jira Service Desk for first request type. 

   Code Block
   http://localhost:8080/rest/prioritycp/1.0/cpconfig?projectId=10100&serviceDeskId=1&requestTypeId=1

   
   

3. Check the result.

   If Priority Scheme will be not set for this project then the result would be like this:

   Code Block
   {"isPriorityScheme":"false","isResolutionScheme":"false","excludedPriorities":[],"excludedResolutions":[]}

   If you will encounter similar massage message please check first if IssueType Priority Scheme is set for this particular project.
   
   For previous example after adding Priority field to first request type result could look like this:

   Code Block
   {"isPriorityScheme":"true","isResolutionScheme":"false","excludedPriorities":[{"id":"2","name":"high"},{"id":"3","name":"medium"},{"id":"4","name":"low"}],"excludedResolutions":[]}

   If isPriorityScheme will be true and you still will not be able to see less priorities on Create Request screen then please report link that you invoked and returned result to our support.