JIRA Service Desk up to 3.2

JIRA Service Desk up to 3.2

Supported JIRA Service Desk versions

JIRA Service Desk (agents perspective) is suppored in general.

Priority Scheme for Customer Portal is supported in versions of JIRA Service Desk:

  • 2.4.1 - 2.5.9

  • 3.0

  • 3.1

  • 3.2

 

Table of Contents:

Enable Priority Scheme on Customer Portal in JIRA Service Desk


Scheme for Issue Type connected with Request Type will be used.

 

 


Go to JIRA Administration

 

 

 

Go to Add-ons Tab

 

 

 

Go to Manage add-ons in ATLASSIAN MARKETPLACE section