Issues with Priority or Resolution in Jira

Owned by Contact [Develocenter]
Last updated: Sept 09, 2018
1 min read

Problem

If you will be having problems with list of Priorities or Resolutions on in Jira please follow instructions.

Solution

Before you start please prepare these parameters:

  • baseUrl - you can find this in url of Jira you use or in System → General configuraion → Base URL
  • projectId - go to list of projects and for example check pid parameter under Edit Link in Actions (or previously Operations) column
  • issueTypeId - go to list of issue types and for example check id parameter under Edit Link in Actions (or previously Operations) column



Now follow these steps:

  1. Fill this url with your parameters:
    {$baseUrl}/rest/priresschemes/1.0/config?projectId={$projectId}&issueTypeId={$issueTypeId}

    Example of localhost with one project created in Jira with first issue type. 

    http://localhost:8080/rest/priresschemes/1.0/config?projectId=10000&issueTypeId=1

  2. Check the result.

    For example if Priority Scheme will be not set for this project then the result would be like this:

    {"isPriorityScheme":"false","isResolutionScheme":"true","excludedPriorities":[],"excludedResolutions":["1","2","3","4","5"]}

    If you will encounter similar message please check first if IssueType Priority Scheme is set for this particular project.

    If isPriorityScheme will be true and you still will not be able to see less priorities in field where it should be limited then please report exact place (screen or urls), link that you invoked and returned result to our support. Similarly with isResolutionScheme.